Frequently Asked Questions
Find answers to common questions about our company, mission, and more.
All FAQs
What products does VIRO Design & Finishes offer?
VIRO Design & Finishes offers a wide selection of <b>ready-to-assemble (RTA) and assembled kitchen cabinets, bathroom cabinets and vanities,</b> and related cabinetry products in multiple styles and finishes.
Can I get a custom design or quotation?
Yes. You can request a free kitchen design and quote from their design team by submitting details like budget, cabinet style, and layout preferences via the website's <a href='/request-quote'>Request Quote</a> form.
Do they help with layout and material selection?
Yes. VIRO’s design experts assist with layout planning, cabinet selections, and configuration decisions as part of the free design service.
What types of cabinets can I choose?
Customers can choose between <b>RTA (ready-to-assemble) cabinets,</b> which are delivered flat-packed for DIY assembly, or <b>pre-assembled cabinets</b> which arrive ready for installation.
How do I order product samples?
You can order cabinet door samples through the <a href='/order-samples'>Order Samples</a> page to assess color and finish before purchasing.
Are there financing options?
The site advertises options like <b>'No Payments, No Interest for 12 Months'</b> on qualified purchases. Terms and eligibility may apply.
What are typical lead times?
Lead times vary. <b>RTA cabinets</b> are generally delivered within <b>7–10 business days,</b> while <b>assembled cabinets</b> typically require <b>20–30 business days</b> based on the design form guidance.
Do cabinets come with assembly instructions?
Yes. RTA cabinets include assembly hardware and are pre-drilled to assist with assembly. Additional videos and instructions are also available on the website.
What are your business hours?
Showroom appointments are generally <b>Monday - Friday, 9:00 AM to 3:00 PM by appointment</b> only.
Where can I find your policies (returns, shipping, privacy)?
Policies including <a href='/shipping-policy'>Shipping Policy</a>, <a href='/return-and-cancellation-policy'>Return and Cancellation Policy</a>, <a href='/terms-and-conditions'>Terms & Conditions</a>, and <a href='/privacy-policy'>Privacy Policy</a> are linked on the VIRO Design & Finishes website footer.
How can I contact customer support?
Customer support is available via phone at <a href='tel:3147594800'>314-759-4800</a> or by email at <a href='mailto:info@virostl.com'>info@virostl.com</a>.
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